Growing frustration
with healthcare

Coordinate care

Support clinicians'
information needs

Maximize the use of
clinical tools

Unify care across
the continuum

Are communication gaps putting your patients’ safety and experience at risk?

Are communication gaps putting your patients’ safety and experience at risk?

Empowering User Experience

With AIOps

Firsthand Insights From Leading Companies

Growing frustration with healthcare

When healthcare systems and communications are fragmented, both patients and caregivers experience the impact. Widely varying processes across primary and specialty care can lead to errors, duplications, and omissions that jeopardize patient recovery. Meanwhile, related difficulty in care coordination means it’s harder for you to prepare and support clinicians in their jobs. And issues like these can have costly consequences that breed ongoing dissatisfaction.

Medical Errors

More than 250,000 deaths per year are due to medical error in the U.S.1

Information Gaps

32% of people who went to a doctor in the past 12 months reported experiencing a gap in information exchange.2

Cost of Inefficiency

The average U.S. hospital loses $1.7 million a year due to poor coordination and communication among staff.3

In response, you may have pulled together solutions from multiple vendors, created your own patient education content, and developed your own care plans and documentation. But this approach often results in a more complex care environment that negatively affects patient outcomes. With Elsevier, you will be able to unify care so your teams can deliver the same high-quality care and make better care decisions throughout the patient journey.

Coordinate care across the continuum

Inconsistent care is typically rooted in ineffective care transitions between extended care team members when patients move from one care setting to the next across the continuum.

With Elsevier, you will implement more effective, patient-centered care coordination using a comprehensive approach that includes longitudinal care planning and robust patient education resources to meet health needs in an individualized manner. You’ll improve care team communication and coordination to eliminate inconsistencies and support better patietn outcomes. Along the way, your teams will easily share each patient’s “story” across settings and over time with shared transition documentation.

Your patients will also benefit from access to education materials geared to their own learning levels, including text-based and interactive video formats. These engaging materials will help your patients confidently participate in managing their health goals upon discharge, which can reduce readmissions and lower treatment costs. This combination of meaningful, patient-centered care plans and engaging patient education tools is unique to Elsevier. With it, you’ll execute coordinated care that enhances consistency and promotes top-of-license clinical practice by your interprofessional care teams.

Support clinicians’ information needs throughout the patient journey

Organizations like yours offer a wide range of care provided by a variety of interprofessional care team members—all using different tools and working with varying levels of clinical knowledge. This situation can quickly lead to inconsistent care, unsatisfactory patient experiences, and poor health outcomes.

With Elsevier, you’ll use tools built on content that is the most current, complete, and trusted in the industry. All Elsevier content is developed following a rigorous evidence-based process, reviewed and validated by clinicians representing different specialties, and updated continuously. As a result, your clinicians will have access to information that reflects the latest, most comprehensive, authoritative content available across the entire care continuum. Relying on Elsevier content and tools means you can also eliminate the need to maintain your own content, saving you time and money better spent caring for patients. n the process, you’ll improve your clinical teams’ decision-making and help standardize care across every patient interaction and setting.

Maximize the use of clinical tools to advance practice

Sustainable healthcare improvements begin with cultural change. Technology should help you drive an improved patient experience for better care outcomes, not lead to more fragmentation and disconnects.


With Elsevier optimization services, you will foster full adoption and use of solutions by your interprofessional care teams. You’ll work with a team of clinicians to build on your teams’ strengths to transform fragmented workflows into a sustainable, team-based model of care. Through this approach, your interprofessional team will be able to adopt clinical tools that efficiently support their practice so they can practice at the top of their license.


In addition, you’ll have professional support to streamline your interprofessional teams’ workflows, including clinical documentation and care planning. You’ll be able to demonstrate the complete value of the tools you’ve introduced, which will encourage your teams to diligently use them to enhance care and the patient experience. With Elsevier, you will maintain the highest clinical standards, eliminate inconsistencies in care delivery, and empower your clinicians with the best point-of-care tools.

Unify care across the continuum

Improving care coordination to achieve better patient outcomes calls for removing the communication gaps and inefficiencies that are undermining the performance of your clinical teams. To accomplish this, you need a unified way to coordinate care that has a positive impact on the efficiency, effectiveness, and safety of healthcare.

When you work with Elsevier, you can:

  • Combine comprehensive care planning, patient education, and  authoritative content to promote well-coordinated care among interprofessional teams
  • Provide the most current, evidence-based content across the care continuum to reduce errors and variations in care
  • Employ professional services to boost the adoption and use of tools designed to optimize clinical practice

To learn more, go to (URL TBD)

Medical Errors Now Third Leading Cause of Death in the U.S., Johns Hopkins Medicine, May 3, 2016

2 Gaps in Individual’s Information Exchange, Office of the National Coordinator or Health Information Technology, Health IT Dashboard, 2017

Inefficient communication costs a hospital $1.7 million a year, Jennifer Bresnick, Health IT Analytics, July 15, 2014

Copyright © 2020 Elsevier